The Property Management team should email IT_PropMgt@banyanstreet.com

Accounting, please email IT_Accounting@banyanstreet.com

Corporate, please email IT_Corporate@banyanstreet.com

For urgent matters regardless of department, please email IT_Urgent@banyanstreet.com

These email addresses copy all relevant parties. Please do not email Trinitas or Eugenio directly when starting a request, use these emails instead so they are tracked.

You’ll need to update your address in two places:

Paycom

Go to My Profile, then click Edit next to the Personal section. Make the change, and click Save.

Benefits Website

Click Profile, select Addresses from the left menu, click Edit next to the address. Make the change, and click Save.

It is important to make sure no changes need to be made before approving your time. It’s more difficult to fix afterwards.

If there is an issue, first reach out to your manager and regional.

Payroll is processed on the Wednesday of a payroll week, so if any changes need to be made after Tuesday, email hr@banyanstreet.com.

Please email hr@banyanstreet.com.

These changes can be made in Paycom.

Changes to enrollment including dependents can be made in the Benefits Website.

You can make changes to your enrollment when you are a new hire, during open enrollment, or if you have a qualifying event. Qualifying events include births, adoption, marriage, divorce, gaining/losing other coverage. You must make changes within 30 days of a qualifying event.

Questions related to insurance cards, details on insurance plans, how to choose, etc. should be directed to Andy McDermott at Andy.McDermott@bbrown.com

You are eligible to join the company 401(k) after one year AND 1000 hours with the company.

Notifications will be sent out by our 401(k) platform, Empower.

To enroll, update, check your 401(k), go to https://plan.empower-retirement.com/planweb/#/login/?accu=PlanEmpowerCR

Banyan’s 401(k) program provides for employer matching funds of 100% for each dollar you contribute up to a maximum Company contribution of 3% of your compensation per year, then 50% for each additional dollar you contribute up to 5% of your compensation per year. The match is paid in the 1st quarter of the next year. For example, the employee match for anything contributed during the calendar year of 2025 would be paid in the 1st quarter of 2026.

We’re sorry you’re having an issue.

Your first stop should be your manager. If the issue is not resolved or more information is needed, please continue up the chain.

For any harassment reports, please go to Human Resources.

For anything else personnel related, email Human Resources at hr@banyanstreet.com

This website gives helpful information on the difference between an HSA and an FSA: HSA vs FSA

Our FSA program is through Paychex . Open Enrollment begins in the fall of each year and you manage your account through Paychex Flex. You will receive an email each year reminding you of Open Enrollment. All changes to the FSA will be made through Paychex Flex.

To be eligible for an HSA, you must have one of the High Deductible Health Plan options. If you are unsure if you have a qualifying account, please reach out to Andy McDermott at Andy.McDermott@bbrown.com . You will then need to open an HSA bank account. We have an option through Bank of America email HR or you can open any HSA account. Then send the bank account information and the amount you want to contribute to HR. You can change your contribution as necessary by emailing HR.

All full-time employees are covered by Banyan for short- and long-term disability. There is an elimination period of 15 days, so if you are going to be out for more than that time for a medical issue, please reach out to your manager, copying Karin Dunne, to get the form and instructions. These are filled out by you, HR, and your physician, then submitted to Mutual of Omaha for payment.

Employees who have given birth will receive 2 weeks of paid parental leave. This is in conjunction with Short Term Disability, so employees can still apply even if taking the two weeks.

Employees who have adopted a child or whose spouse/committed partner has given birth will receive 1 week of paid leave.

There are eligibility requirements such as time worked and employed, so please reach out to your regional and/or HR for the full policy and how to apply.